Be A Part Of Our Team
St Giles Animal Centre provides a range of services for your pets to keep them healthy, happy and safe. All our staff are trained in relevant competencies to ensure your pet receives the very best of care. Our onsite Veterinary Clinic means that, during their stay, they have health support 24/7. Because we care, your pets will feel their stay with St Giles Animal Centre is a home-from-home. With a beautiful enrichment area, plenty of walks, cuddles and playtime, your dog or cat will feel truly spoilt. Please find below all our vacancies available at St Giles Animal Centre.
If you are interested in any of the below, please email your CV and cover letter to using the job title in the subject heading.
Boarding Office Assistant
An exciting opportunity to join our friendly office team. To be the face of boarding , meeting & greeting our customers & their lovely pets
Duties to include;
Ensuring the smooth & efficient running of the office at all times
Responding to phone, email, social media inquiries
Greet, assist, build and maintain relationships with customers in a polite and professional manner
Engaging customers in a polite & professional manner
Maintaining files and records with effective filing systems
Updating & maintaining social media
Completing tasks delegated by senior office team members
Maintaining the tidiness & cleanliness of office at all times
Assisting with basic grooming care e.g bathing and nail clipping
Skills Required;
Excellent IT skills & knowledge of programs
Confidence in animal handling in particular dogs & cats
Excellent communication & organization skills
Excellent customer service skills
Excellent Admin & IT skills
Minimum of 1 years experience in a reception-based role
Minimum of 1 years experience in an animal based role
Hours;
8am – 5pm
36 hours per week including 1 in every 2 weekends
Job Types: Full-time, Permanent
Pay: £24,000.00-£26,000.00 per year
Benefits:
- Additional leave
- Employee discount
- On-site parking
Schedule:
- 8 hour shift
Work Location: In person
Boarding Animal Care Assistant (Weekends only)
Full job description
Animal Care Assistant
Responsibilities;
– Day to day care of animals on site including dogs, cats, small animals & exotics, cleaning of accommodation, grooming, feeding, exercise, and administering medication if required.
– Ensuring animal welfare needs are met on a daily basis
– Ensuring animals receive appropriate enrichment for their specific needs.
– Exercising dogs via walking & use of outside exercise areas.
– Maintaining a high standard of cleanliness & hygiene on site, to the animal accommodation, food preparation, laundry, store areas, staff & volunteer facilities and ensure buildings/exercise areas are always secure.
– Carrying out health checks on animals and reporting any concerns & feedback to the management team.
– Assisting with Behaviour Plans by observing behavioural changes & recording & reporting to the Senior animal handler.
– Assisting with carrying out on-going assessments for animals at the Centre under the direction of the senior animal handler & management team.
– Working alongside, supporting, and guiding Volunteers and Work Experience students
– Keeping animal records accurate in files & systems.
– Working to Centre protocols to maintain high standards of presentation throughout the centre.
– Being responsible for their own health and safety.
– To undertake any other duties required by the Management team
Requirements
- Minimum Level 2 qualification in animal or other related qualifications
- Minimum of 2 years proven experience in the animal care industry
- Excellent applied knowledge of canine/ feline behaviour
- Excellent customer service skills
Shift pattern
- 2 weekend days on an alternate shift pattern e.g. every other Saturday and Sunday
Benefits:
- On-site parking
- Pension scheme
- Annual leave scheme
- Employee discount
Job Types: Part-time, Permanent
Pay: £11.50-£12.30 per hour
Benefits:
- Additional leave
- Employee discount
- On-site parking
Schedule:
- Weekends only
Work Location: In person
Rehoming Office Receptionist and Social Media Content Creator
Job Purpose
We are seeking a friendly, organized, and tech-savvy individual to oversee our social media pages. This role blends compassionate customer service with creative communication, ensuring smooth operations in the office and engaging content across all digital platforms to support the rehoming of animals.
Main responsibilities
Reception & Office Support
- Greet visitors and clients warmly and professionally.
- Answer phone calls, emails, and online inquiries in a timely manner.
- Schedule appointments and manage office calendars.
- Maintain accurate records of adoptions, surrenders, and animal intakes.
- Support the rehoming team with administrative tasks such as data entry, filing, and document preparation.
- Ensure the reception area is clean, organized, and welcoming.
Social Media & Digital Engagement
- Create, schedule, and publish engaging content (photos, videos, stories) on platforms such as Facebook, Instagram and TikTok
- Promote adoptable animals, events, fundraisers, and success stories.
- Respond to comments, messages, and inquiries with warmth and professionalism.
- Collaborate with the rehoming team to capture compelling stories and media.
- Monitor analytics to assess engagement and make data-driven improvements.
- Stay updated on social media trends and animal welfare best practices.
- Liaise with Marketing coordinator and rehoming coordinators on a regular basis to ensure content is always current and up to date
Person Specification
Education:
Essential:
General education including English, both written and oral and mathematics
Animal Care/Welfare/Behaviour Qualification
Experience of:
Essential:
Reception, customer service, or office administration
Desirable :
Experience in an animal care or non profit setting
Skills and competencies:
Essential:
Excellent organisational and time management skills
Excellent communication skills
Computer literate including use of Microsoft and social media platforms which may include website/facebook/Instagram/Tiktok
Desirable :
Proven ability to manage social media accounts for an organization or business.
Personal qualities:
Essential:
Empathy and patience
Creative eye for content creation
Professionalism and discretion
Initiative and reliability
Team collaboration
Compassion for animals and alignment with our mission of animal welfare
Other:
Desirable :
Full UK Driving licence
Shift pattern: x3 week days and 1 in 2 weekends
Job Type: Part-time
Pay: £20,350.00-£21,650.00 per year
Expected hours: 32 per week
Benefits:
- Additional leave
- Employee discount
- On-site parking
Language:
- English (preferred)
Work Location: In person
